Pre-Authorization Charge

When you place an order or edit your billing address, iFixit may contact your credit or debit card's issuing bank to confirm it is a valid account. 

Please Note: If you cancel your order before your items are billed or if your order was unsuccessful, any authorizations placed on your credit card account can take up to 30 days to expire and any authorizations placed on your debit card account can take up to 10 days to expire. 

iFixit requests an authorization, which holds the funds for the full or partial purchase amount. As iFixit prepares your items, authorized funds will be unavailable and may display as "pending" on your credit or debit card's online statement.

Contact your financial institution for their specific timeframes.

Occasionally, you may also see a $0 or $1 pre-authorization charge on your card during the order process. When our card processor stores customer details or uses iFixit Checkout to collect payment data, they send over a request to the issuing bank for either a $0 or a $1 authorization to verify that the card is issued and that the bank will allow it to be authorized. Regardless of whether or not the authorization is declined, our card processor reverses the authorization request immediately. However, even if the bank declines the authorization, you may still see an authorization for $0 or $1 on your bank statement. The important thing to remember is that this is not a charge, and it will disappear from the statement. Depending on the bank, it will also be removed from your statement in anywhere from a few minutes to a few weeks.

Our credit card processor will first attempt a $0 authorization in all cases except AMEX (which doesn’t support $0 authorizations - we try a $1 authorization right away with AMEX.) If the $0 authorization fails, our credit card processor will then attempt a $1 authorization.

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