I want to reject my package!

We understand the situational nature of contingency that motivates the urge to reject a package, however return fees for refused packages lead to an unnecessary financial burden. The proper way to return a package to us is to follow our  return policy which requires the package to be successfully claimed/received beforehand.

As per our   sales policies which are accepted prior to checkout, these fees are also the customer's responsibility.

No matter how innocuous the circumstances, rejecting receipt of a package without our consent may be subject to a  25% restocking fee ($5 minimum) on top of any return fees. Any fees and shipping charges incurred by the rejection of the package will be re-billed to the customer in the form of a deduction from any applicable refund amount. In cases where a rejected package costs more than the order itself, a refund is not possible.

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