Phone Support

We're here to help if you need assistance with your order!

Our Support team addresses non-wholesale account related  shipping issues, return requests and warranty replacements. If you need to change or cancel your order before it ships, here's how: How can I edit my order?

Our normal phone support hours are Monday through Friday 8:00 AM to 5:00 PM Pacific Time, but leave us a voicemail and we'll respond as soon as we can. If you contact us on Saturday or Sunday, we'll do our best to get back to you on Monday. We prefer you email us over the weekend, but you can also call and leave a voicemail.  • 

Please note: We love our customers and empowering people to fix their own things, but we do not offer repair services. If you're looking for a local repair shop, you can check our list of repair shops:

Please note: We don't offer any technical or device support, but we recommend posting your question on our Answers Forum.

If you have an iFixit Pro/Wholesale account, you can contact our Pro team at (805) 540-6339.

iFixit U.S. Customer Support:

Toll-Free: (866) 613-4948

International: + 1  (805) 464-0573 

Looking for iFixit Europe Customer Support?  You can reach them here

How about iFixit Canada Customer Support? They can be found here.

Trying to reach iFixit Australia Customer Support? You can contact them here.

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