Phone Support

To return any item(s) from your order, please click here.
To cancel your order before it ships, click here.
If you need to  modify your order before it is processed, click here.

We love our customers and empowering people to fix their own things, but we do not offer repair services. If you're looking for a local repair shop, you can check our list of repair shops:

We don't offer any technical or device support, but we recommend posting your question on our Answers Forum.

For security reasons, we do not accept orders over the phone. If you are needing to place an order with us, please use the built-in checkout feature on our website.

We're here to help if you need assistance with your order! Our Support team addresses non-wholesale account related shipping issues, return requests and replacements.

Our normal phone support hours are  Monday through Friday 8:00 AM to 5:00 PM Pacific Time, but leave us a voicemail and we'll respond as soon as we can. If you contact us on Saturday or Sunday, we'll do our best to get back to you on Monday. It's best if you email us over the weekend, but you can also call and leave a voicemail. Please note that we do not take orders over the phone. 

iFixit U.S. Customer Support:

Toll-Free: (866) 613-4948

International: + 1  (805) 464-0573 

iFixit Pro: Wholesale:

(805) 540-6339

Looking for iFixit Europe Customer Support?  You can reach them here

How about iFixit Canada Customer Support? They can be found here.

Trying to reach iFixit Australia Customer Support? You can contact them here.

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