Phone Support

To  change or cancel your order before it ships, the only way to do so is through the change/cancellation request feature:

We love our customers and empowering people to fix their own things, but we do not offer repair services. If you're looking for a local repair shop, you can check our list of repair shops:

We don't offer any technical or device support, but we recommend posting your question on our Answers Forum.

We're here to help if you need assistance with your order! Our Support team addresses non-wholesale account related shipping issues, return requests and warranty replacements.

Our normal phone support hours are Monday through Friday 8:00 AM to 5:00 PM Pacific Time, but leave us a voicemail and we'll respond as soon as we can. If you contact us on Saturday or Sunday, we'll do our best to get back to you on Monday. It's best if you email us over the weekend, but you can also call and leave a voicemail.

iFixit U.S. Customer Support:

Toll-Free: (866) 613-4948

International: + 1 (805) 464-0573 

iFixit Pro: Wholesale:

(805) 540-6339

Looking for iFixit Europe Customer Support?  You can reach them here

How about iFixit Canada Customer Support? They can be found here.

Trying to reach iFixit Australia Customer Support? You can contact them here.

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