Do you accept purchase orders?
We only accept purchase orders from schools and government agencies in the 50 US states.
- We do not accept any purchase orders under $300 subtotal.
- A Credit Application is required to be submitted and approved prior to processing any Purchase Order.
If your organization is tax-exempt, then please see here before proceeding.
Here's a link to our W9: Form W-9 (Rev. March 2024).pdf
Since we have a limited number of products, you must place your iFixit order online first. This will reserve the item(s) for you and guarantee availability.
To place an order via PO:
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Add the appropriate item(s) to your cart and click “Checkout” when you’re ready to proceed.
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Enter the desired shipping address. Ensure it matches the address you will be shipping the purchase order to. Once done, click “Continue to shipping”.
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Choose your desired shipping method. Click “Continue to payment”.
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Under the payment options, choose “Purchase Order” and enter your PO number. If you do not have a PO number yet, just leave it blank.
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If your billing address is different from your shipping address, choose “Use a different billing address” and enter the billing address that you wish to be invoiced at.
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Click “Complete order”.
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You will be presented with an order confirmation page and you will be sent an order confirmation email to the email address associated with your account. You may print this page out to give to your purchasing department. Additionally, you can also download the invoice/receipt by clicking the “Need a receipt?” button on the order confirmation page.
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Please verify that the shipping cost on the order confirmation is reflected on your purchase order and that the order total matches the amount on your purchase order.
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Put the iFixit order # on your physical purchase order and email a copy to po@ifixit.com. Once we have received a copy of your PO, we will process and ship your order within 3 business days. We will send a copy of your purchase order and invoice in the mail to the billing address on the order within 10 business days. You will receive an email confirmation when your purchase order has been processed. A tracking number will be sent to your email address once the order has shipped.
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Payment is required within 30 days of the receipt of the order. We accept check payments, and we can send an electronic invoice for payment by credit card.
Here's our address:
iFixit
1330 Monterey Street
San Luis Obispo, CA 93401
For questions regarding POs please contact us at po@ifixit.com and for general questions please contact us at pro@ifixit.com.