When will my order ship?

Our turnaround time to ship your order is normally within one business day. 

Our shipping cutoff time is 1:00 P.M. Pacific Standard Time. If your order is placed before our shipping cutoff time, we will ship your order that day. Orders placed after our shipping cutoff time will be shipped on the next business day.

There are some exceptions where an order may ship out later than one business day, such as holidays. If this is the case for your order, then the estimated delivery date presented at checkout will take the actual ship date into account and we will do our best to ensure your order is delivered on the date you were shown at checkout.

You will receive a shipment tracking number for all domestic shipping options, FedEx International shipments, USPS Priority International and Express Priority International shipments as well.

Guaranteed, Express, and FedEx shipping options do not ship to U.S. P.O. Boxes, APO, FPO, or DPO addresses. If you need to ship to a P.O. Box, APO, FPO, or DPO address, you must choose Saver or Standard as your shipping method.

At this time, orders containing lithium-ion batteries can only be shipped using the Saver or Standard shipping method, and can only be shipped to physical street address within the contiguous United States. We cannot ship batteries to P.O. Boxes. You can learn more about battery shipment restrictions and delivery timeframes here.