FixHub Power Station Not Putting Out Enough Power

You're noticing the FixHub Power Station is not outputting the expected 100W.

Battery Charge Level Is Too Low

• Check the battery charge level of your Portable Power Station. Available power will ramp down as the battery is discharged.
• Here are some major steps on the ramp:
  • At 100% charge, down to 88% charge, the output is the full 100 watts.
  • Between 87% and 25% charge, there is a gradual ramp down to 75 watts.
  • At 24% charge the output drops from 75 watts to 20 watts.
  • At 9% charge down to 6% charge the power output drops to 10 watts.
  • At 5% and lower charge, there will be zero power output.
• If the charge level is at 25% or below, you should charge your unit. If your usage is heavy, you should charge the unit to between 80 and 100%.

The Power Station is Overheating

When the power station is putting out a lot of current (power) the battery will grow warm. This is a natural property of batteries. To protect the battery from damage, the Power Station will throttle the power output.

• If the ambient temperature is high, the output may throttle sooner under heavy loads.
• If the Power Station feels warm to the touch, disconnect any loads and let the station rest for some time so that it can cool down. A half-hour to an hour may be needed.
• You may need to allow the unit to rest after charging, as charging also creates heat, which may affect the ability of the station to deliver power.

Contact Support

If you are still having issues with power output that doesn't adhere to the two above cases, contact support for further assistance.