FixHub Power Station Not Turning On
Your FixHub Portable Power Station appears to be off and unresponsive.
The Device is Turned Off
The device may just be turned off. Be sure to press the power button for the sufficient time required to turn it on.
- Hold down the blue button for three seconds.
If the unit powers up and then turns itself off, it needs charging. Charge the device to an ample battery level (25-30%) and it should resume functionality.
The Battery is Dead
The battery of your Power Station may be so discharged that it fails to do anything when the power button is pressed. To rule out low battery charge issues, perform the following steps.
- Charge the unit through the rear port.
- Be sure that the power source, charging brick, and cable are providing a sufficient charge.
- You should see the battery charging indicator come on on the display.
- Let the unit charge to at least 25-30%
If there is no charging indicator when you plug it in, it may indicate some deeper issues with your device. We still recommend attempting to charge your device with a known-functional charging setup for at least 30 minutes to rule out deep discharge. If charging has no effect, you'll need to address possible hardware issues.
The Battery has Been Disconnected
The battery of your Power Station may have become disconnected from the main board. This is particularly pertinent if your FixHub suffered any major impacts or drops before the problem arose. To solve this issue you can open the unit to investigate. Follow this guide for guidance on opening the device, as well as how to reconnect the battery connector.
The Power Station has Failed or there is a Battery Fault
If the battery was in place and connected, but there is no charging indicator when you try to charge the unit, then either:
- The main board of the Power Station has become damaged.
- The battery itself has failed.
If either of these are the case, and you continue to have issues with your Power Station not turning on, contact support for further assistance.