Pro Returns

If you are an iFixit Pro customer, to initiate the return, please email us using this form. Please provide the email associated with your iFixit account.

Once you have emailed us, our pro support team will contact you within one to two business days with an RMA number or a follow-up if more information is necessary.

For more details on how returns work please see our Pro Return Policy.

Non-Pro customers in need of support should contact our customer service team here: iFixit Support.

If you have any other Pro related questions, please contact our team at pro@ifixit.com. For more information on how to contact our support staff please go to help.ifixit.com.