How do I modify my order?

You must use these steps to modify your order within 30 minutes of order submission, otherwise your order will automatically be imported into our shipping software and will be prepared for ship as soon as possible. We are unable to modify an order after it is sent to our shipping software.
  1. Go to your Order History.
  2. Click on the Request Change link next to your order.
  3. Tell us specifically what you would like to change on your order.
  4. Submit your request and keep an eye on your email inbox in the meantime. We will contact you to confirm the changes before processing the order, or ask for additional information if necessary.
Please note: Clicking the Request Change link will put your order on hold until we process your requested changes.

We do not currently allow modifications to orders if you checked out as a guest. Instead, we strongly recommend that you cancel your order and place a new order with the changes you desire. To cancel your order, please follow these steps: How do I cancel my order?

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