Do you offer local pickup?
In order to help protect our local communities during the spread of COVID-19, iFixit is temporarily halting our Local Pickup service.
Should you normally arrange your orders for Local Pickup, then please use an accurate shipping address at checkout instead and your package should arrive to you within 1-2 business days.
Should you have any questions, please email our Customer Service team at email@example.com and include the words "Local Pickup" in your email subject line.
Please note that our daily shipping cutoff time is 1:30pm, Monday - Friday.
We allow local pickups for customers at our San Luis Obispo, CA location at 1330 Monterey Street between Monday through Friday from 3:00 PM to 5:00 PM.
- We are not able to arrange local pickups before 3:00 PM.
- Local pickups are not available on Holidays (e.g., Christmas, New Year's Eve, Thanksgiving, nor Black Friday).
The best way to arrange for a local pickup is to:
- Place an order on our website.
- Select the cheapest shipping method. For your shipping address, simply replace whatever your street address would be with " Local Pickup" for Address Line 1, but type the rest of your shipping address so you are taxed accordingly (City, State, and Zip).
If you place your order on a business day before 12:30 PM, you may pick it up the same day between 3:00 PM and 5:00 PM
Please wait to receive a "Your Order Has Shipped!" email before stopping by since this means that your order has been physically packed. Then, bring photo identification with you when you pick up your package to ensure the pickup goes smoothly. Please ring the doorbell once you're out front and we'll happily unite you with your package. Once the package has been collected, we refund your shipping cost.
If you place the order after our local-pickup shipping cutoff time of 12:30 PM, then you may pick up your order the following business day.
If the package is not picked up within 7 business days, then the package will be mailed out using the shipping method originally selected to avoid further delay.