Email Support

Order Cancellations:

If you wish to cancel your order, see here.

Please note that orders are unable to be modified once they've been placed.

Technical Support:

We do not offer technical or device support. Instead, should you not be able to find the answer you're looking for within our repair guides, we recommend posting your question on our Answers Forum.

Contact Us:

Primary Email:

Click here or email to contact us. We're here to help!

Pro/Wholesale Customers Email:

Are you a Pro or Wholesale customer and wish to contact us?

If so, click here or email

Our normal support hours are Monday through Friday 8:00 AM to 5:00 PM Pacific Time. Please be patient for a response if your email is sent outside of these times. 

Contact Us: Europe, Canada, and Australia Stores:

iFixit Europe:

Looking for iFixit Europe Customer Support?  You can reach them here

iFixit Canada:

How about iFixit Canada Customer Support? They can be found here.

iFixit Australia:

Trying to reach iFixit Australia Customer Support? You can contact them here.

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