We're here to help!
Our normal support hours are Monday through Friday 8:00 AM to 5:00 PM Pacific Time. Please be patient for a response if your email is sent outside of these times.
Additionally, we don't offer any technical support, and you are better off posting your question on the Answers Forum.
If you contact us on Saturday or Sunday, we'll get back to you on Monday.
Looking for iFixit Europe Customer Support? You can reach them here.