Email Support

If you wish to cancel your order, see here. To change your order before it ships, see here.

We love our customers and empowering people to fix their own things, but we do not offer repair services. If you're looking for a local repair shop, you can check our list of repair shops:

We don't offer any technical or device support, but we recommend posting your question on our Answers Forum.

Click here or email support@ifixit.com to contact us. We're here to help!

Click here or email pro@ifixit.com if you have an iFixit Pro/Wholesale account.

Our normal support hours are Monday through Friday 8:00 AM to 5:00 PM Pacific Time. Please be patient for a response if your email is sent outside of these times. If you contact us on Saturday or Sunday, we'll get back to you on Monday.

iFixit Europe:

Looking for iFixit Europe Customer Support? You can reach them here.

iFixit Canada:

How about iFixit Canada Customer Support? They can be found here.

iFixit Australia:

Trying to reach iFixit Australia Customer Support? You can contact them here.