Shop Pay Code Issues (2FA / OTP)

If you're having trouble accessing Shop Pay login codes, then you may need to change your Shop Pay phone number by logging into your Shop Pay account.

Alternately, you can avoid using Shop Pay or any of the other Express checkout payment methods. During your next checkout session, you can enter your contact info and shipping address, then click Continue to shipping. Next, on the Payments page, you should be able to choose your desired payment option. Upon payment completion, your order will automatically be sent to our shipping team who will begin preparing your order for transit.

To undo Shop Pay, you may need to click the 3 vertical dots to the right of your email and click "Log out".

If you see this popup again, then click the 'X' to escape. Otherwise, it will bring back Shop Pay if you enter the code.